FAQ's

Below FAQ are some common concerns of our clients before purchasing from our website.
If you have other questions, please just send it to contact@jhtee.com.

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Explore our FAQs for quick answers to your questions about products, shipping, returns, and more. Can't find what you're looking for? Reach out to us for assistance!

If we aren’t available, drop us an email and we will get back to you within 12-36 hours!

Payment

No, you do not need to create an account to make a payment by PayPal. You can continue as a guest and complete your payment without signing up for a PayPal account.
If your payment fails or if money is deducted without completing the transaction, the money should be automatically refunded to your original mode of payment to your bank account. If the refund does not occur automatically, it is recommended that you contact your bank for further assistance.

Miscellaneous

Yes, we do offer discounts and promotions from time to time. You can subscribe to our newsletter or follow us on social media to catch the latest sales.
Currently, we do not offer bulk or wholesale discounts for large orders.
You can unsubscribe from our email or SMS anytime you wish. The unsubscribe link will be provided at the end of the email, and for SMS, you can simply reply with "stop" or follow the provided opt-out instructions.
Unable to find satisfactory answers ? Contact Us