Custom Order

Custom Design Request Guide

1) Choose the Product: Select the product from our website that you would like to customize with your design.


2) Prepare Your Design: Create or obtain the design you want to use. Ensure that the design has no background and is in high resolution with at least 300 DPI (dots per inch) for optimal printing quality.


3) Send Us the Details: Email us at contact@jhtee.com with the following information:

  • Subject: Custom Design Request for [Insert Product Name]
  • Include the name of the product you want to customize.
  • Attach the desired design file without background. (in 300 DPI)
  • Specify any specific instructions regarding placement, size, or color of the design.

4) Wait for Confirmation: Our team will review your request and design. We'll contact you via email to confirm whether your custom design can be accommodated as requested or if any customizations are needed.


5) Review Additional Charges: Please note that there may be extra charges for custom orders, depending on the complexity of your request. We'll provide you with a quote for any additional charges before proceeding.


6) Approval: Upon approval of your custom design request, we will send you exclusive mockups for your review. Printing will begin only upon your confirmation of the provided mockups. Please note that once printing begins, cancellations or requests for customization changes cannot be accommodated.


7) Production: Our team will begin production of your custom product according to your specifications.


8) Delivery: Once your custom product is ready, we'll notify you via email. Your order will then be shipped to the address provided during checkout.

*We do not accept mass custom orders. Terms and conditions apply